[Confirmed]: AT&T is Unlocking iPhones: Give IMEI Number, Wait 24-72 hours, Up to 5 iPhones Per Account

By On · 20 Comments

AT&T recently announced that beginning April 8; the company will officially unlock iPhones once their qualifying customer’s 2-year contracts have expired, upgraded with one of their upgrade policies or have paid early termination fee. Until now, it wasn’t clear who will be unlocking the iPhone – AT&T or Apple and what steps are required to get your iPhone free from carrier restriction.

iOS hacker chpwn’s clarifies a bit – according to whom Apple will be doing the unlocks. He tweeted that AT&T customer support clearly said they are submitting the requests to Apple to unlock.

AT&T’s iPhone Unlock Process Detailed

You can easily unlock your iPhone via an online chat at AT&T’s website. All is required is the International Mobile Equipment Identity (IMEI) number, which can be found under Settings>General>About on your device. Alternatively, you can visit AT&T store and ask one of the store representatives to assist.You can even call 1-800-331-0500 or 611 from your iPhone for assistance in unlocking your iPhone. Representatives are available Monday through Friday from 7 a.m. to 10 p.m. local time, or Saturday and Sunday from 9 a.m. to 7 p.m. local time.

iPhone Unlock Confirmation email from AT&T

Confirmation email Received from AT&T

Within next 72 hours, Apple will send you with the unlock code to your email address. Back-up and restore your iPhone to be unlocked and then tether it to iTunes to complete the unlock process.

ATT Unlock iPhone itunes

We have verified it in a chat with AT&T reps. I contacted AT&T customer service through their support chat website and requested them that I wanted to unlock my old iPhone 4 before I upgraded to the iPhone 4S. They requested my IMEI number to confirm if the device fulfill the service requirement. She then told me that an iPhone unlock code and instructions for how to unlock would be sent to me within 24-72 hours at my email address. They also confirmed me the maximum unlock codes that can be given for any account in a year is 5.

Starting today, the company’s dramatic policy shift will now allow users to unlock the currently-locked iPhones for use on any GSM networks like U.S. Cellular and T-Mobile in USAshould they so choose. Prior to this policy shift, AT&T had bluntly refused to unlock iPhones even for those who complete their two year ball-and-chain contract. AT&T’s own forums are filled with such requests and commiserations but they never answered to such requests.

Let us know, if you have  tried unlocking your old AT&T iPhone via official en route?

Related posts:

  1. AT&T to Unlock Your Off-Contract iPhone Beginning April 8, 2012 Without Additional Fee
  2. IMEI based ‘Whitelist’ AT&T Unlock for iPhone 4S has been Shut Down – [Confirmed]
  3. Unlock your iPhone 4S Permanently with IMEI Unlock Method by CutYourSIM Service
  4. TPSIM: Unlock iPhone 4S baseband 1.0.14, 1.0.13, 1.0.11 without Jailbreak
  5. iUnlock Tweak: Add Custom Unlock Animations on iPhone, iPad, iPod touch
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  • LLOYD_URBINA15

    can you help me? :( im from philippines i have iphone 4 USA AT&T LOCKED :( i bought in website  can you unlocked for me? :( i dont have at&t account :( my email lloyd_urbina15@yahoo.com i give you my iphone detail thank you! GODBLESS! 

  • P Farsky

    If will i become a at&T customer, so will i get free unlock ?

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  • cong

    I have a iphone but i can’t ask AT&T unlook because i don’t have account. Can anybody ask AT&T for me please. Just a conversation with support staff in 5 minutes. Please help me, PLEASE!!!
    My email is: thnhcong2812@gmail.com
    My EMEI: 012337008231054
    I will never forget you. Thank you so much!!!

  • http://www.facebook.com/profile.php?id=538288265 Naveen Gupta

    I raised a case with at&t for my Iphone 3GS & Iphone 4 both , but havent heard after 15 days. :(

  • http://twitter.com/anim3sp00f Mohd Arshad

    I bought an iphone 4 from at&t but right now am not staying in United States…so, is it possible that i can unlock my iphone from my place?

  • Ykogawa

    Hey,
    Could someone please help, a dumbass like me?:D i bought an iPhone on ebay almost a year ago, ir came at&t locked, i know it’s out of warranty in 2010, so i guess it off-contract too..but i’m in europe now, i did my best to find live chat on att.com, but all i can find is their virtual assistant..

  • Vishal

    When i did unlock request, they told me to wait for a week till 17th april. I have a confirmation code from atnt but no email from the apple yet.

    • Gandu

      They told me the same thing, gave me a confirmation number and told me to wait till the 23rd so i’m waiting. 

  • Coolguy0172

    Hi Guys,

    I have purchased Iphone 4.1 from apple store with at$t without 2 yrs contact period, but its at$t locked, dont know why. i have purchased of $653 1.5 years back. Please help me.

  • Malli

    I purchased iphone when I visited US without any contract (at a price of 780$). Am I eligible to get unlock?

  • ROUFFET Benjamin

    I bought my 4S with ATT and now I moved to France. I used the chat support and they were aware about the unlocking. As mentioned you should have paid your early termination fees or be a customer for over 2 years to be eligible . 
    I’m now waiting for the officially unlock from Apple.

  • http://unlockboot.com/ UnlockBoot

    Whatch the video guide on unlockboot’s site !

  • misterX

    can I unlock my iphone3G if I bought it on ebay and I’m not US resident ?

  • Hdhdhdh

    What if my iPhone 4 was bought im USA but was used out of US with GiveySim? Can I unlock then ?

    • http://cydiablog.com Mike Webb

      Did you bought your iPhone 4 through a contract with AT&T?

      • http://www.facebook.com/people/Max-David/100000182825368 Max David

        No. Will I still be eligible?