AT&T recently announced that beginning April 8; the company will officially unlock iPhones once their qualifying customer’s 2-year contracts have expired, upgraded with one of their upgrade policies or have paid early termination fee. Until now, it wasn’t clear who will be unlocking the iPhone – AT&T or Apple and what steps are required to get your iPhone free from carrier restriction.
iOS hacker chpwn’s clarifies a bit – according to whom Apple will be doing the unlocks. He tweeted that AT&T customer support clearly said they are submitting the requests to Apple to unlock.
AT&T’s iPhone Unlock Process Detailed
You can easily unlock your iPhone via an online chat at AT&T’s website. All is required is the International Mobile Equipment Identity (IMEI) number, which can be found under Settings>General>About on your device. Alternatively, you can visit AT&T store and ask one of the store representatives to assist.You can even call 1-800-331-0500 or 611 from your iPhone for assistance in unlocking your iPhone. Representatives are available Monday through Friday from 7 a.m. to 10 p.m. local time, or Saturday and Sunday from 9 a.m. to 7 p.m. local time.
Within next 72 hours, Apple will send you with the unlock code to your email address. Back-up and restore your iPhone to be unlocked and then tether it to iTunes to complete the unlock process.
We have verified it in a chat with AT&T reps. I contacted AT&T customer service through their support chat website and requested them that I wanted to unlock my old iPhone 4 before I upgraded to the iPhone 4S. They requested my IMEI number to confirm if the device fulfill the service requirement. She then told me that an iPhone unlock code and instructions for how to unlock would be sent to me within 24-72 hours at my email address. They also confirmed me the maximum unlock codes that can be given for any account in a year is 5.
Starting today, the company’s dramatic policy shift will now allow users to unlock the currently-locked iPhones for use on any GSM networks like U.S. Cellular and T-Mobile in USAshould they so choose. Prior to this policy shift, AT&T had bluntly refused to unlock iPhones even for those who complete their two year ball-and-chain contract. AT&T’s own forums are filled with such requests and commiserations but they never answered to such requests.
Let us know, if you have tried unlocking your old AT&T iPhone via official en route?